Privacy Policy

WeissTech, Inc. (“WeissTech,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications — including SMS messages associated with 10DLC (10-digit long code) registration. It also reflects our commitment to supporting HIPAA compliance for healthcare organizations.

1. Information We Collect

We may collect the following types of information:

– Personal Information: Includes your name, phone number, email address, billing details, and any other information required to provide our services.
– Technical Information: IP address, browser type, operating system, device details, and interaction data related to our services.
– SMS Data: If you opt-in to receive SMS communications, we collect your phone number, message content, delivery status, and replies.

2. How We Use Your Information

We use collected information to:

– Deliver, maintain, and improve our IT services
– Communicate via SMS, email, or other channels about service updates, promotions, or support
– Fulfill legal and regulatory obligations, including 10DLC compliance

3. SMS Communication & 10DLC Compliance

WeissTech sends SMS messages for service-related purposes only, including support updates, ticket notifications, appointment coordination, and operational communications. SMS consent is obtained verbally from customers. WeissTech does not use website forms to collect SMS opt-in consent. Message and data rates may apply. Message frequency may vary. Customers may opt out at any time by replying STOP. For assistance, reply HELP.

4. Information Sharing

WeissTech does not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information only with:

– Trusted service providers who assist us in delivering our services
– Regulatory bodies, if required to comply with legal obligations
– Law enforcement, in response to valid legal requests

5. Security

We employ reasonable physical, administrative, and technical safeguards to protect your information. These include:

– Encryption
– Access controls
– Security monitoring
– Regular internal audits

6. Data Retention

We retain personal information only as long as needed to:

– Fulfill the purposes outlined in this policy
– Comply with applicable legal and contractual requirements

7. Your Rights

You have the right to:

– Request access to your personal data
– Request corrections or updates
– Request deletion, subject to applicable laws
– Opt out of SMS or marketing communications at any time

8. HIPAA Compliance

WeissTech supports healthcare providers and related organizations in meeting HIPAA standards. Our security and compliance framework includes:

– Data encryption (at rest and in transit)
– Access controls and audit logs
– Secure backups
– Employee HIPAA training
– Business Associate Agreements (BAAs)

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted to this page, along with an updated effective date.

10. Contact Information

WeissTech, Inc.
27762 Antonio Pkwy L1 188
Ladera Ranch, CA 92694
Phone: (949) 345-6000
Email: [email protected]