Privacy Policy

WeissTech, Inc. (“WeissTech,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect personal information provided to us through our website, services, and communications, including SMS messages associated with 10DLC (10-digit long code) registration. Additionally, this Privacy Policy reflects our commitment to helping healthcare organizations comply with the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect the following types of information when you interact with us:

Personal Information: This includes your name, phone number, email address, billing information, and any other details required to provide our services.
Technical Information: We may collect IP addresses, browser types, operating systems, device information, and information about your interactions with our services.
SMS Data: If you opt-in to receive communications via SMS, we collect your phone number, the content of the messages, delivery status, and any replies you provide.

2. How We Use Your Information

WeissTech uses the information collected to:

Provide, maintain, and improve our IT services.
Communicate with you via SMS, email, or other communication channels about service updates, promotional offers, or customer support.
Comply with legal obligations, including 10DLC registration and industry regulations.

3. SMS Communication and 10DLC Compliance

By providing a telephone number and submitting this form, you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.

By opting into SMS communications from WeissTech, you consent to receive messages related to our services. This includes service updates, support, and marketing messages. You can opt out at any time by texting “STOP” in response to any SMS message. Message and data rates may apply.

4. Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes. However, we may share your information with trusted service providers to help us deliver our services, comply with legal obligations, or respond to a lawful request.

5. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security audits.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies.
Request deletion of your data, subject to legal and contractual obligations.
Opt-out of SMS and other marketing communications at any time.

8. HIPAA Compliance

WeissTech is committed to helping healthcare providers and organizations protect sensitive patient information and maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement technical, physical, and administrative safeguards to support HIPAA compliance, including encryption, access control, secure backups, employee training, and Business Associate Agreements (BAAs).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the updated policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

WeissTech, Inc.
27762 Antonio Pkwy L1 188,
Ladera Ranch, CA 92694
Phone: (949) 345-6000
Email: support@weissetch.com

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